Human Resources Procedures Manual

Establish a procedures manual including some or all of the toolkits outlined here so that you have instructions to follow for every aspect of human resources. 

Recruiting and Selection Toolkit

Establish standard procedures to follow for recruiting and selecting employees, including establishing cost effective advertising sources, creating standard ads, updating application, creating standard interview questions and forms, standard acknowledgement cards and letters, implementing standard reference check forms.

New Hire Orientation Toolkit – Establish standard procedure for new hires, including creating standard offer letter, creating new hire orientation checklist, establishing new hire orientation packet with all required notices and pamphlets. 

Termination Toolkit – Establish standard procedures for terminations/resignations, including termination checklist, termination/resignation letters, termination packets with all required notices, forms and pamphlets. 

Personnel file set up – Establish proper personnel files for all employees, set up other necessary confidential files, and provide checklist for proper contents and record retention policy.  Can include setting up I-9 files, applicant files.

Employee Handbook - Create or update customized handbook to establish company policy and procedures.  Includes all California mandatory policies, you choose from recommended and optional.  

Job Descriptions – Create customized job descriptions which include all recommended components and information critical for recruiting and performance – exempt status, reporting relationship, knowledge and skill qualifications, job summary, essential functions, and physical functions. 

Performance Appraisals – Create customized annual performance appraisal form and system for implementing evaluation of employee performance.  Includes pay adjustment form to utilize for merit increases.   Can include introductory period performance summary, and other periodic appraisal systems as desired. 

Benefit Summary and Enrollment Process – Create customized benefit summary sheet and packets to simplify communication of benefit programs to employees.  Conduct annual benefit enrollment educational meetings so employees know how their benefits work and how to use them.  See your enrollment increase!

Safety Programs – Create customized safety plans required by OSHA including Injury Illness Prevention Plan (IIPP), Fire Prevention, Emergency Action plan, etc.  Help implement required elements of safety programs (safety inspections, committee meetings).

Salary Surveys and Pay Ranges – Conduct salary surveys for positions and provide recommendations for pay rates.  Create customized set pay ranges for all positions in organizations.

Employee Recognition – Create and implement employee recognition programs to fit your needs.  Performance based, employee nominations, safety, service, birthdays..…start celebrating your most valuable assets – YOUR EMPLOYEES! 

Training Programs – Create and implement customized training programs to meet the current needs of your staff.  Customer service, Communications, Leadership skills, Performance Management, Basic Safety Training, Interviewing and Selecting.

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